netfix app dowload issue

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  • Updated 2 years ago
is there an issue with microsoft store or is there some aspect of this security package that will prevent netflix form installing on my computer. It seems like some third party is using a microsoft service pack to block my machine in some way is it possible to lodge a formal complaint with microsoft?
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richylar2016

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Posted 2 years ago

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TM_L, Official Rep

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Hi @richylar2016, welcome to Trend Micro Community! 

For your netflix installation issue, let's isolate to make sure the issue is not due to Maximum Security. Please check if the same symptom occurs after you temporarily disable Maximum Security. We have a support document that explains how to do this:
Disabling or enabling your Trend Micro Security software

Don't forget to enable your Maximum Security after the confirmation.

If the problem is solved after you temporarily disable Maximum Security, please provide a screenshot of your netflix installing issue and describe the problem in detail (e.g. are there any error messages? the link you downloaded netflix etc.), so we can understand more background before recommending a solution. Thank you!

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