need simple help to download max to iphone and even in ask a question you people keep asking me questions instead of letting me just post m

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  • Question
  • Updated 10 months ago
  • Answered
How do I download/activate maximum security on my iPhone?
I have a very limited computer skills so when I tried to put maximum on my iPhone I could not do it.
I tried to look at your web site to find out how but I kept going in circles and got nowhere.
It occurs to me that if I had the skills to navigate your web site to fix the problem I would possess the skills to download the program onto my phone anyway, therefore I would not need help in the first place.
the furthest I've progressed is to have an email sent to me with the activation code, but no obvious link or whatever to complete the process.
Please do not send me a complicated set of procedures with multiple steps to fix the problem as I will NOT understand them, nor direct me to your web site to attempt to do same.
Please send me a short 2 or step solution to this problem.
If the solution is simple then it is not simple enough for people like me to identify and follow.
I have used Trend for many years and as an end user with no technical computer skill I expect 'plug & play' simplicity.
thanks.
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petercowell1

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Posted 10 months ago

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TM_Kiko, Employee

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Hello petercowell1 ! Welcome to the community.

We are more than happy to help you install the Trend Mobile Security on your iPhone.

But first, ensure that your phone's model belongs to the list below:
  • iPhone 5s, 6, 6s, 6 Plus
  • iPhone 6s Plus, 77 Plus
  • iPad Air, Air 2
  • iPad Mini 2, Mini 3, Mini 4
These devices are running a 64bit operating system that our app is supported. If your devices is on the list. Proceed by opening the AppStore on that phone and make a search for the Trend Micro Mobile Security and Antivirus app (not to be complicated with the Enterprise version).

Once the results are up, proceed by downloading the app and then just open it like you usually do. Proceed to Settings and if you can see there an option to sign in, please do sign in using your Trend Micro Account username (email address associated with your Trend Micro account) and your password.

Hope this helps!

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