Need help to purchase online

  • 1
  • Question
  • Updated 1 year ago
  • In Progress
good day. Ive been trying to buy the maxium security for 6 devices using my credit card. when i choose the option for just a 12 month subscription, no renewal an error message always appears. thanks.
Photo of hdolina


  • 70 Points

Posted 1 year ago

  • 1
Photo of TM_Malik


  • 9,414 Points 5k badge 2x thumb
Hi, hdolina. A pleasure to see you here in our Home Users Community.

With regards to the error message that you are receiving, may we ask for the screenshot so that we can provide proper solution for it?

If it's more convenient for you, please feel free to reach our phone support so that we can help you with the purchase over the phone.

Philippines Toll Free Number
Contact: 02 995 6240
Support Hours: 8AM - 5PM Manila Time

Thank you!