Need Help

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  • Question
  • Updated 10 months ago
  • In Progress
I have not received a response to questions I have asked. My software is NOT working. It is automatic renewal so I am paying for something that is NOT working. Please provide assistance not an automated reply.
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lee.hoggard

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Posted 10 months ago

  • 1
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TM_Victor, Employee

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Hi lee.hoggard,

We would like to know where you have posted your questions as we have not been able to check on them and answer it at once?

Regarding your concern that your Trend Micro program is not working, can we ask you to provide details about the issue that you are experiencing?

We have also checked on your subscription and it has the Premium Service bundled with it. It would be best to contact our Premium Support lines in order to resolve the issue you are experiencing with real time assistance. You may contact us using the contact number on - Ways to Contact Support.

Thank you and have a great week!

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