Nat Type Change After Connecting Trend Micro Home Network Security to my Network

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  • Question
  • Updated 8 months ago
  • Acknowledged
Before connecting Trend Micro Home Network Security to my network, I am getting a Nat Type 2 when I try to detect my network connection. After plugging in the product, I am now getting a Nat Type 3 connection. I find it a bit hard to connect to online gaming under a Nat Type 3 and was wondering is there anything I can do to get back to a Nat Type 2 connection while the box is connected to my network?

Note: I have tried removing the box and detecting connection type and connecting it again and re-detecting my connection type so I am sure the type 3 change is due to the box being plugged in to the network.
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Posted 9 months ago

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TM_X, Alum

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Hi Xates, 

I can see that you are now being assisted by one of our engineers. For updates and resolution of this, they will get in touch with you. 

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Can help to put your tongue out when doing difficult things! LOL!

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