my trend security has uninstalled itself a couple of times since purchasing this year. Why is this?

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  • Updated 3 days ago
Trend uninstalls itself; this has happened twice to me since upgrade mid year.
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  • frustrated

Posted 5 days ago

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Tom Emmelot, Champion

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Hi suejaneb1

Update to the 2019 version maybe will make the difference!

Hope that helps.

Kind regards

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TM_X, Official Rep

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Hi suejaneb1, 

It's possible that the program automatically upgraded itself to the latest version. Along the process, it uninstalls the old one. As I checked, you're now using the latest version so if this happens again, which is very unlikely, please take note of your last computer activity (e.g. what you clicked, downloaded, etc.). Then advise and we'll have it checked.