my trend micro maximum security 10 installation asked me to keep restart computer despite following the instructions.

  • 2
  • Problem
  • Updated 2 years ago
  • In Progress
I have tried umpteen times to install the trend micro maximum security 10. I followed the instructions but still it keep asking me to restart my laptop and PC.
I have been using this brand for last 2 years and this is my first time occurred this problem.
Photo of sitinorshahidah

sitinorshahidah

  • 80 Points 75 badge 2x thumb
  • frustrated

Posted 2 years ago

  • 2
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
Thank you for using Trend Micor Security software! From your description, we have a support page that addresses this issue. Pleae give it a shot:
“Restart Required” error message appears when installing Trend Micro Program

If above solution does not work for you, please provide more detail on what is happening (e.g. error message, basic PC info, etc.), and we will do our best to help. Some screenshots would also be helpful! Thanks.

Trend Micro Home Users Community
Photo of muddytiger

muddytiger

  • 182 Points 100 badge 2x thumb
Followed instruction. 
1. No Trend driver
2. No Plug & play in the device list.
What do I do now? Please and thank you.
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
We've created a new conversation for your issue to ensure your concerns are addressed in the most timely manner by our support team.

Please reference the new conversation here: “Restart Required” error message appears