my trend micro is no longer operating on my computer when i tried to reload it i got a not compatable with windows 10

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  • Updated 2 years ago
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titanium maximum security has just stopped working on my laptop. It is not here. I tried to download it and got a not compatible with windows 10. I have an ASUS note book
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ahb49

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Posted 2 years ago

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dgilley

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TM_L, Official Rep

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Hi @ahb49, thanks for trying our new Community! 

For your concern, here's the support doc. on how to verify if your installed Trend Micro Security is compatible with Windows 10. Please take a look:
Compatibility of Trend Micro Consumer Products with Windows 10

As you mentioned, you're entitled to use Trend Micro Maximum Security, which is fully compatible with Windows 10. To install your Maximum Security, could you give the following steps a try:
Installing Maximum Security 2017

Please let us know how it goes. If the problem persists, please provide a description or picture of the message, we'll assist you further. Thanks.!

Trend Micro Home Users Community

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