My Trend Micro has expired and I bought Maximum Security to renew/upgrade and I can't seem to find the correct page to activate it?

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  • Updated 8 months ago
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prbellis

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Posted 2 years ago

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TM_JustineM, Employee

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Hello @prbellis and welcome to the community!

I understand that you purchased a new Trend Micro Maximum Security program since your old subscription expired. Please click here for you to first uninstall the Trend Micro program on your computer and to remove all the remnants of the old program, please follow carefully the steps and run both the uninstall tool and remnant remover tool for us to be sure that there are no remaining files of the Trend Micro program before proceeding with the installation.

If your new serial number starts with a letter “X” please click here to see the steps for installing the Trend Micro Maximum Security program.

If your new serial number starts with a letter “P” please click here to see the steps for installing the Trend Micro Internet Security program.

 If your serial number starts with a letter “A” please click here for you to see the steps for installing the Trend Micro Antivirus+ Security program.

Lastly if your serial number starts with "TOEF" please click here for you to immediately begin the download for the installer that is specialized to accept the serial number that starts with "TOEF"

They already have a download button for you to download the latest version of the program. 

Please let us know if the solution works for you. 




Trend Micro Home User Community
(Edited)
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rainer.stieber

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Thats no solution.
I want to put the nlicence-key in the account for renewal.
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TM_Kaye

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Hi rainer.stieber,
 
You can check the link below on how to activate your license key. 

Installing Trend Micro Security

Let us know if this will help. 

Trend Micro Home User Community

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