my serial number isn't working

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I just purchased the program yesterday for 39.95 and it emailed me a serial number. the serial number is invalid.
Photo of oxfordfam


  • 70 Points
  • frustrated

Posted 3 years ago

  • 1
Photo of Amir


  • 4,600 Points 4k badge 2x thumb
Hi ,

purchased  from which Place  ?

Carefully for insert key .

Regards ,

Photo of TM_L

TM_L, Official Rep

  • 15,780 Points 10k badge 2x thumb
@Amir Thank you for your helping!

@oxfordfam Thank you for purchasing our product! For your issue, we have a community discussion on exactly the same "serial number is invalid" issue that should help you:
Why is the serial number/activation key that you gave not working? It says the the four letters are not correct

Please try and let us know if the steps in the topic resolves your issue. Thanks!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.