My renewal date says I'm good until 10/9/2019.

  • 1
  • Question
  • Updated 2 months ago
  • Answered
I purchased the Trend Micro Security 1 year to renew my subscription but have not downloaded it because my computer indicates I'm good until 10/9/2019.
Photo of actiontransferwichita

Posted 2 months ago

  • 1
Photo of Max Slo

Max Slo, Champion

  • 9,346 Points 5k badge 2x thumb
-I'm not a Trend Micro representative-

Did you renew, right? 
If a RENEW is properly made you have no need to download anything, Trend Micro software will show you the new Expiration Date 'as soon as possible' as the Serial is the same.

So you have not to download it again, expiration date update by itself. 

(Edited)
Photo of TM_Pat

TM_Pat, Official Rep

  • 10,226 Points 10k badge 2x thumb
Hello actiontransferwichita,

Welcome to the Community.

You are just in time for the newer version of Trend Micro Security. We have now released the version 2019. We highly suggest to install this version.

You may get it here: Installing Internet Security

Regards,
Pat