MY FULL SCAN WILL ONLY GO TO 2% AND THEN SHUTS DOWN

  • 1
  • Problem
  • Updated 3 months ago
full scan will only run to 2% then shut down
Photo of RWS

RWS

  • 70 Points

Posted 3 months ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 25,486 Points 20k badge 2x thumb
Hi

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Look here:
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1104604.aspx

Can you check the file that TM is scanning at that moment?
Here from you.

Kind regards,
Tom

Photo of TM_X

TM_X, Official Rep

  • 6,638 Points 5k badge 2x thumb
Hi RWS, 

Can you please follow the instructions in here?

Trend Micro Security restarts during a Scan

Let us know how it goes. :) 

^X
(Edited)