My fairly new Acer Aspire only works well with Trend Micro turned off.

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  • Updated 3 months ago
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Like a lot of folks Trend Micro makes my Windows 10 computer eventually go to 100% disk usage. I seems to never fail to do that. When I turn TM off the computer work like a champ. Is there a simple solution of should I just go to another internet security company? I haven't seen a clear answer to this without getting in way over my head. I just want this to work.
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dabrucohen

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Posted 3 months ago

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dabrucohen

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Since I turned off TM and just turned on Microsoft Defender my computer works like a normal computer. I can actually switch to Word and other programs without the computer slowing down or getting the "not responding" message. I'm no longer dealing with mysteriously long start ups and intermittent and exacerbating 100% disk usage that has made my computer useless on just too many occasions.

I'm cancelling my TM subscription since I have never seen a clear answer on this issue and nobody has responded here. If you are dealing with 100% disk usage and your computer often works like a halting idiot, just try exiting Trend Micro and you'll be amazed. Then use Microsoft Defender or go to some other internet security provider.
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TM_Kaye

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Hello dabrucohen

We're deeply sorry that you encountered this issue with your new computer. 

We can escalate your case to our Level 2 engineers for them to further check and investigate this issue. They'll remotely access your computer to fix it and configure the program to its best settings that suits your need. 

Sorry for the delay in our response. 

~ Kaye
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dabrucohen

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This reply was created from a merged topic originally titled 100% Disk Usage Nightmare Over.

Since I turned off TM and just turned on Microsoft Defender my computer works like a normal computer. I can actually switch to Word and other programs without the computer absurdly slowing down or getting the "program not responding" message. I'm no longer dealing with mysteriously long start ups and intermittent and exacerbating 100% disk usage that has made my computer useless on just too many occasions.

I'm cancelling my TM subscription since I have never seen a clear answer on this issue and nobody has responded to another post I put up about this. If you are dealing with 100% disk usage and your computer often works like a halting idiot, just try exiting Trend Micro and you'll be amazed. Then use Microsoft Defender or go to some other internet security provider.