My email program is sending emails (most undeliverable)

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  • Updated 2 years ago
  • Acknowledged
My email program is sending out emails on its own! Some are to people in my address book & some are to made up names and come back undeliverable. I've changed my email password twice and that hasn't helped. Is there anything I can do on my own to fix this, and make sure it doesn't happen again?
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Barbara Footer

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Posted 2 years ago

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TM_L, Official Rep

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Sorry that you're encountering this issue. Since this is a serious issue and you're a valued subscriber of our premium support service, we'd like to pass your issue to our premium support center, where someone will contact you to assist you right away. Thank you!
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Barbara Footer

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Hello Linda,
thank you for your reply.
can you come onto my computer and fix this?
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TM_L, Official Rep

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We apologize for the late reply. We checked our trouble ticket system and looks like our premium support engineer was able to help you and provide some advice on web mail usage. Please let us know if you encounter other issues or questions with Trend Micro product in the future. Thank you!

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