my coverage is covered thru 2041, why am I receiving emails saying my coverage expires 11/15/16?

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my coverage is covered thru 2041, why am I receiving emails saying my coverage expires 11/15/16?
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rickd74

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Posted 2 years ago

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woodartisan55, Champion

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Hi rickd74. I've used Trend for many years now, but have never seen a renewal for that length of time. I'm not saying that you don't have it, but that I've just never hear of more than a few years.

I would put in a call to Trend Micro Support and check with them. Good luck!

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TM_Claudia, Employee

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Hi rickd74, I've checked your account information and verified that the expiry date of your subscription is 15 November 2016. 

If you have activated another Trend Micro Account or Serial Number, could you provide the Trend Micro Account and Serial Number which will be effective until 2041 privately? Then we can merge the two accounts on our end.

You can follow this page to send us a private message: [How-To] Create a discussion thread in private

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