My computer Trend Micro scan completed to 80%, stated that scan completed, but icon looks as if it is still working.

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  • Problem
  • Updated 1 year ago
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incomplete scan issue
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Posted 1 year ago

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Photo of TM_Neo


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Hi billglenis, and welcome to the Trend Micro Community!

Sorry to hear that you're encountering this issue.

You may consider on restarting your Trend Micro Security and check if the icon will still be the same.

As you're a valued subscriber of our premium
support service, we would like to recommend you to utilize our premium support
which includes 24x7 phone support (and online remote services) exclusively for you. Please find the premium service phone
number in the "Call Premium Support" section in this page.

Please let us know if the solution works for you. 

Have a great day!

Trend Micro Home Users Community

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