My computer is extremly slow

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  • Updated 2 years ago
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scrolling is erratic and slow to go to next page
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bondane2

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  • frustated

Posted 2 years ago

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bondane2

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This reply was created from a merged topic originally titled Slow and erratic.

scrolling & moving to next page is extremley slow
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TM_Claudia, Employee

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Thanks for letting us know about this issue. Per your description, I assume that you're encountering the Web Browsing Performance issue. Here's a help article that addresses this issue. Please give this a try.
Resetting your web browser for performance and website redirection issues

Please also disable your Trend Micro Internet Security temporarily to make sure this performance is due to Trend Micro Security product or not. We have a support page that explains how to do this:
Disabling or enabling your Trend Micro Security software

It's quite a few steps to perform, but please let us know how it goes.

If above solution does not work for you, could you provide a bit more detail? (e.g. basic PC information, browser's name and version, when does this issue happens) So we can understand more background before recommending a solution.

Trend Micro Home Users Community

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