My computer has a redirect virus and Trend Micro seems unable to remove it

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  • Problem
  • Updated 7 months ago
  • Acknowledged
My computer has had a redirect virus for weeks now and so far it has not been removed.
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Posted 7 months ago

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TM_X, Alum

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Hi vince, 

For us to look into this further, can you please provide us with the following details?
  • On what website were you redirected?
  • What is/are the affected browser/s and its version?
  • What are the browser extensions installed?
  • What is the default search engine?
If you could provide us with a screenshot of the website you're directed to, that would be very useful. 

Awaiting your response. 


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