My chrome is infected with My-Search named maleware. After full scan by trendmicro its not getting removed. Please help me to remove that.

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
My chrome is infected with My-Search named maleware. After running full scan by trendmicro it is not getting removed. Please help me to remove that.
Photo of pronab.saha

pronab.saha

  • 70 Points

Posted 3 months ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,208 Points 20k badge 2x thumb
Hi<br alt="" title="" name="" value="" type="" target="" rel=""><br alt="" title="" name="" value="" type="" target="" rel="">Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!<br alt="" title="" name="" value="" type="" target="" rel=""><br alt="" title="" name="" value="" type="" target="" rel="">Look here:<a target="" rel="" alt="" title="Link httpsesupporttrendmicrocomen-ushomepagestechnical-support1105484aspxcm_mmcCommunity-_-SCSPost-_-AllProducts-_-All" name="" value="" type=""><br alt="" title="" name="" value="" type="" target="" rel="">https://esupport.trendmicro.com/en-us/home/pages/technical-support/1105484.aspx?cm_mmc=Community-_-SCSPost-_-AllProducts-_-All</a> <br alt="" title="" name="" value="" type="" target="" rel=""><br alt="" title="" name="" value="" type="" target="" rel="">Hope this helps, here from you.<br alt="" title="" name="" value="" type="" target="" rel=""><br alt="" title="" name="" value="" type="" target="" rel="">Kind regards,
Tom

Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,208 Points 20k badge 2x thumb
dont kow what went wrong.
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,208 Points 20k badge 2x thumb
Hi

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

Try this:
https://en.community.trendmicro.com/tm_en/topics/my-chrome-is-infected-with-my-search-named-maleware...
Here from you,

Kind regards,
Tom




(Edited)
Photo of TM_X

TM_X, Official Rep

  • 9,366 Points 5k badge 2x thumb
Hi pronab.saha

You accidentally got my-search through "bundling" -- a stealth installation of third-party apps with regular software/apps. To get rid of this, follow these instructions: 
  1. Uninstall unwanted applications through Control Panel. 
  2. Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
  3. Change the default search engine. Click the Chrome menu icon, select "Settings". In the "On startup" section, disable all extensions that are controlling this setting and look for a browser hijacker URL (hxxp://www.mysearch.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Let us know how it goes. 

^X

This conversation is no longer open for comments or replies.