MSHTA removal - need permission stops delete

  • 1
  • Problem
  • Updated 1 month ago
Unable to delete MSHTA .exe due to notification; File Access Denied "You need to perform this action". I have follow instructions on https://en.community.trendmicro.com/tm_en/topics/is-mshta-exe-a-dangerous-file but still no luck. Same message come up when trying to delete. The file location is C:\Windows\SysWOW64/mshta.exe
Any suggestions from here please?
Photo of tanya

tanya

  • 74 Points

Posted 1 month ago

  • 1
Photo of TM_Kim

TM_Kim, Employee

  • 3,012 Points 3k badge 2x thumb
Hi, tanya.

Are you receiving any pop-up notification from Trend Micro about this? Can you send us a screenshot of your Trend Micro's Security Report?

You can access the Security Report by following the steps on this link: Using the Security Report feature of Trend Micro Security.

Awaiting for your response.

- Kim