MPC Cleaner Malware

  • 1
  • Question
  • Updated 3 years ago
  • Answered
How can I remove MPC Cleaner?Trend Micro does not appear to recognize it as malicious.
Photo of sjmiegel


  • 70 Points

Posted 3 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,780 Points 10k badge 2x thumb
Thanks for letting us know this issue. Per your question, MPC Cleaner is commonly called potentially unwanted application (PUA), and are typically bundled with other freeware, and installed as an option most people do not uncheck during installation. It isn't really malicious, so Maximum Security dosen't remove it directly. Please try the following online solution doc to check if you can remove MPC Cleaner on your computer first:
Uninstalling Potentially Unwanted Application (PUA)

Let us know if this resolves your issue. If not, we suggest calling our support center directly to help you more efficiently, since the uninstall might need quite a few complicated steps. Here's the link below on how to contact our support center:
Ways to Contact Support (look for the "Call Standard Support" section at bottom left and choose "Australia")

Thank you!

Trend Micro Home Users Community 

This conversation is no longer open for comments or replies.