Mojave support

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  • Question
  • Updated 2 weeks ago
  • Answered
As Mojave is now in the 9th beta release, Is there support for these Mojave public betas? 
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ghorwith

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Posted 3 months ago

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TM_Pat, Official Rep

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Hello ghorwith,

Welcome to the Community.

macOS Mojave isn't supported yet in the latest version of Trend Micro Antivirus for Mac since it is still in it's beta phase. Once it is officially released, then we will definitely provide support to it. We're eyeing on that by the release of the newer version for Trend Micro Antivirus for Mac and we are yet to announce it as well.

I hope  this answers your question.

Regards,
Pat
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Paul Moffat

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so now that Mojave is no longer in beta phase, when will there be a trend micro product that supports this?
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TM_Pat, Official Rep

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Hello Paul Moffat,

Welcome to the Community!

Good question, here you go Paul. Installing Antivirus for Mac

Regards,
Pat
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george.bradley

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Hi Pat, I tried to use these instructions, but it states that I have an invalid serial number. Is this a common issue? I used the serial number from my email order verification. 
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TM_Joemar, Official Rep

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Hello george.bradley,

Welcome to the Community!

Kindly use the installer from this link. It is an installer for Best Buy licenses.
Installing Trend Micro Security purchased from Best Buy for Windows and for Mac

Regards,
Joemar