Module tmsalnstance taking large chunks of CPU & Memory slowing down my Laptop. Any ideas why ?

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  • Updated 2 months ago
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Windows 10
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mj.binder

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Posted 2 months ago

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TM_Shei, Employee

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Hello mj.binder! Welcome to the community!

We understand that the module tmsaInstance is taking large portion of your CPU and memory of your computer.

We have had a similar discussion about this problem, you may see the link below for the information exchange of one of our supports. 

https://en.community.trendmicro.com/tm_en/topics/tmsainstance64-exe-sometimes-consumes-50-of-cpu-why

As mentioned from one of our colleague, TmsaInstance64.exe is for analyzing of script in web pages and identifies any malicious scripts. It is also possible that you have installed Add-ons/Extension on your browsers.

Can you provide the information below so that we can further check and verify the said concern? Kindly answer the needed information below:

1. What is the Internet browser you are using. 
2. Check the Add-ons/Extensions on your browsers and provide to us the enabled extensions.

You can also follow these instructions:

Step 1. Uninstall Using Trend Micro Diagnostic Toolkit
Step 2. Using the Trend Micro Remnant Tool
Step 3. Installing Maximum Security

Should you have other concerns, don't hesitate to reply.

 Thank you and have agreat day!

Trend Micro Home Users Community
(Edited)