moatad.js issue

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  • Problem
  • Updated 4 months ago
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I am having a problem similar to another already posted issue.  It is that I get a "ribbon" at the bottom of the screen asking if I want to "Open or Save Moatad.is, from z.moatads.com".  I have POP-UP blocker on, but this still appears. I have not saved or opened it, so it is not "installed" on my machine. 

I have not installed any new software recently, so I do not know where to start trying to find where it came from in order to get rid of it. 

This "moatads" seems to be some kind of malware, so I do not understand why Trend is not blocking it.   

I am using an HP Probook 4540s, Windows 7, Trend version 12.0.1226 - USPF200002.5266.

Thanks for your  help.

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cande

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Posted 4 months ago

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woodartisan55, Champion

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This is from a previous problem of the same nature. I hope that it may be helpful:

https://en.community.trendmicro.com/tm_en/topics/moatad-js

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cande

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Just to be sure the link indicated is valid - I clicked the "download..." provided by soft2secure and a "ribbon" popped up at the bottom of the screen (just like the moatads one), that said to run or save "spyhunter_installer.exe from download.enigmasoftware.com". 

Is this spyhunter link what I want to run?  I did not see any reference in the rest of the document to either of these names. 

Thanks.

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woodartisan55, Champion

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This is a preface: I am not a Trend Micro tech, just a long-time user as a few of us are who attempt to help others here.

In my opinion, I would have nothing to do with "spyhunter_installer.exe...." at all.

Do not let another entity gain access to your device under ANY circumstances if you do not know where they come from. Trust your Trend Micro to protect you.

Unfortunately, your T.M. security will not normally eradicate a program, which may be harmful, if you allow it access to your device.

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TM_Pat, Official Rep

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Hello cande and welcome to the Community!

Thank you for letting is know about this problem that you encountered and apologies for the inconvenience.

From the previous community thread that was provided by woodartisan55, it was mentioned that this might be caused by a bundled application along with the freeware that you downloaded and installed on your machine. With that, please check all the recently installed applications on your computer. And if you saw something that you aren't familiar with or something that you don't know about, then please go ahead and uninstall if from your computer.

I hope this helps! Should you have any other concern, please do not hesitate to reach out to us.

Regards,
Pat

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