Microsoft10 upgrade looking to divorce Trend Micro

  • 2
  • Question
  • Updated 1 year ago
  • Acknowledged
For about the last 4 weeks Windows 10 has been attempting to update to a new version. It makes it all the way to the end and then tells me that I need to uninstall Trend Micro as it is not compatible. According to some of the blogs Trend Micro is compatible with Windows 10. I have until April 10th 2018 to install the new Windows 10 upgrade or I will no longer get the security updates from Microsoft. I don't want to delete Trend to install the Windows 10 upgrade without knowing if I will be able to reinstall it.
Photo of mikecharnak


  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 2
Photo of TM_Pat

TM_Pat, Employee

  • 11,326 Points 10k badge 2x thumb
Hello mikecharnak and welcome to the Community!

Thank you for letting us know about this issue that you encountered. Apologies for the inconvenience.

To help you with this issue, kindly follow the instructions from the article below:

Unable to update Windows 10 due to remnants of old versions of Trend Micro Security

I hope this helps! Should you have any other concern, please do not hesitate to reach out to us!

Enjoy the rest of the week!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.