Microsoft Word opening files in read-only mode

  • 2
  • Question
  • Updated 5 months ago
I use Google Drive and about 3-4 weeks ago, Microsoft Word started opening files in read-only mode about 90% of the time. So, every time I save a document, I have to save a new file. This seems to have started after a Trend Micro update. I have done everything I can in Word to correct the problem, however, it is still doing it. Is there a setting I need to change in Trend Micro?
Photo of Kirk Jocham

Kirk Jocham

  • 80 Points 75 badge 2x thumb
  • stressed

Posted 5 months ago

  • 2
Photo of TM_Joemar

TM_Joemar, Alum

  • 3,550 Points 3k badge 2x thumb
HiĀ Kirk Jocham,

We do not have any settings on our program that change word documents to read-only mode.

Here is an article I found online. Please check the settings on Microsoft Word.
Make / Remove a document read only status.

Regards,
Joemar

This conversation is no longer open for comments or replies.