Microsoft Edge Extension not allowing sign in

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  • Problem
  • Updated 2 weeks ago
An extension is finally available for Microsoft Edge, but it won't allow sign on for my Trend Micro account.

Is there a way to get this to work? Are you holding off until they move over to Chromium?
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Posted 2 weeks ago

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TM_Joemar, Official Rep

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HiĀ masstransithonchkrow,

For you to sign in there, you need to have a Trend Micro Maximum Security license. The serial number usually starts with "X".

May we know if there is an error message when you try to sign in?

Regards,
Joemar