Micro Trend stopped working, re-installed it, it now tells me that my key is not the correct one.

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  • Updated 2 years ago
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Micro Trend stopped working, so I re-installed it and it now tells me that my key is not the correct one. How can I contact them by email to remedy the problem?
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vk6ngg

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Posted 2 years ago

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TM_L, Official Rep

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Hi @vk6ngg, I understand your frustration.

For your issue, we've checked your account information and confirmed that your license is Trend Micro Maximum Security. Please double check if your installer matches your license. Also, you can refer to the link below for detailed steps:
Installing Maximum Security 2017

If you're still seeing the encountering , please provide a picture of the message, we'll assist you further. Thanks.

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