Message about internet connection

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  • Question
  • Updated 2 years ago
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I am getting a message on on the screen that shows the "circle" for the scan that indicates that I am not connected to the interned. This message is recent. I do not understand.
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Posted 2 years ago

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TM_Iya, Employee

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Hi nkcox and welcome to the community,

Regarding your concern, for you to resolve the following notification message you receive from your Trend Micro Security software, you have 5 options that you may perform that could help in fixing the issue. 

You can follow this page to fix the "Connect to the Internet" error message appears from Trend Micro Security software

Please feel free to reply in this thread if you have more concern with your Trend Micro program. You can also contact Geek Squad, the support team of Best Buy for your future concern. You can reach them thru this number: 1 800 433 5778

Thank you!

Trend Micro Home Users Community

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