McAfee booted Trend Micro off my computer

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  • Updated 4 weeks ago
Lenovo Ideapad 110 - Windows 10 - Trend Micro for home computer ... when a window appears on some websites, a tiny box asks if you want to opt out of installing McAfee.  Miss that box, and VOILA: Trend Micro disappears from my computer, and needs to be reinstalled.

Can you please protect this product better?
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mr.olwol

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Posted 4 weeks ago

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TM_Joemar, Official Rep

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Hello mr.olwol,

Welcome to the Community!

It seems that it is unusual that the Trend Micro program was removed without you providing permission to remove it

In every program that you try to install and uninstall, it will always ask for the user's permission. Can you double check if it is still on the installed programs on your Control Panel?

Regards,
Joemar
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Tom Emmelot, Champion

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Hi mr.olwol
 
Can you tell the program where this MacAfee was added?
And what was the MacAfee program that you installed?
Or what was the URL you get that MacAfee from?

Kind regards,
Tom

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mr.olwol

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I wish I could provide more details.  All I can say is that I panicked when I saw that I was back on McAfee (came with the computer) and had to reload my Trend Micro.  Now I know to check for the Trend Micro icon in my taskbar, and to be vary careful of that clickbox that seems to come with Windows programs. 
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TM_Joemar, Official Rep

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Hi mr.olwol,

Sorry what happened. Yes, there are times that you accidentally uninstall some programs. 

Regards,
Joemar