Maximum Security slowing down computer?

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  • Problem
  • Updated 2 years ago
  • (Edited)
My problem is with the Trend Micro Maximum Security 2016. My computer is slowing down every day for about 5-10min. because of a Trend program that's running.  The program running now is "Trend Micro Anti-Malware Solution Platform". It's using or downloading(I don't know which) around 140mb of Memory. It normally goes upwards to 200-300mb of Memory. Is this normal? I would appreciate any help I can get.

My specs:

Alienware Alpha PC
Windows 10
2016 Trend Micro Maximum Security (Version 11)



Thanks
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mnbikeco

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Posted 2 years ago

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jamie.scott.writer

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I have the same problem. My task manager says that Trend Micro is using up to 30% of my CPU, which then slows everything else down. How do I fix this?
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jamie.scott.writer

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I'm having the same issue. Trend Micro is eating up about 30% of my processor or however you say it. What gives?
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erza, Official Rep

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Hi mnbikecojamie.scott.writer,

May I confirm if Maximum Security is not running a scan or getting updates when you have seen this behavior? Or what tasks are you performing when this happens e.g. opening a network folder, documents, etc?

^erza
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jamie.scott.writer

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It doesn't seem to be running a scan. But I think it does tend to activate when I am downloading photos from a chip using Nikon transfer. Then, when I try to edit the photos, it's really hard to do because Trend Micro is taking up 26 to 30% of CPU.
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erza, Official Rep

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Hi jamie.scott.writer,

A few questions -- Are you editing the photos while in another drive (chip)? Or is it in your local drive already? Are you editing using Nikon Transfer?

I might have an idea why.

^erza
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jamie.scott.writer

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Oh, that's interesting. I am lazy and have been known to forget to remove the chip. It hasn't been my intent to edit photos on the chip. I will try removing the chip once files are downloaded.
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mnbikeco

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It seems to be at random. Sometimes it starts when I first get to the home screen after I power on comp. I'll pay attention more to see if any tasks might be causing it. 
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Tom Emmelot, Champion

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Hi mnbikeco,

Can you tel me what for HDD is the system on??
Mine is a samsung 850 Evo SSD and i got no problems
But a big C:\ drive HDD can give a slowdown.
Regards, Tom

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