MAX SECURITY CRASHES WHEN ABOUT TO COMPLETE A SCAN OR SIMPLY TURNS OFF WHILE I AM USING MY COMPUTER.

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  • Updated 10 months ago
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This conversation has been merged. Please reference the main conversation: Updates on some issues with Scanning and Trend Micro program turning off

ill start trendmicro. it seems to be fine then it will turn off or it crashes when nearly done with a scan.
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dcdraper06

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Posted 1 year ago

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TM_Ian, Employee

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Hi @dcdraper06 and welcome to the community!

Thank you for posting your concern here and apologies for any troubles.

Just to verify, is the Trend Micro program installed on your PC already the latest version (ver.12). If not, please try to upgrade it to the latest version and see if the issue will persists:

Trend Micro Home Users Community

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mrkidz.designarc

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HI trend micro, I am also facing the same problem. my antivirus wont work anymore. everytime i try to full/ quick scan. it will automatically shut itself down. even when im doing nothing it will shut by itself.  And i am using the latest version. Do you have any solution for this?
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edwardnjoku

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This has happened to me too today. Even after the update made.

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