MAX SECURITY CRASHES WHEN ABOUT TO COMPLETE A SCAN OR SIMPLY TURNS OFF WHILE I AM USING MY COMPUTER.

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  • Updated 7 months ago
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ill start trendmicro. it seems to be fine then it will turn off or it crashes when nearly done with a scan.
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dcdraper06

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Posted 7 months ago

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TM_Ian, Employee

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Hi @dcdraper06 and welcome to the community!

Thank you for posting your concern here and apologies for any troubles.

Just to verify, is the Trend Micro program installed on your PC already the latest version (ver.12). If not, please try to upgrade it to the latest version and see if the issue will persists:

Trend Micro Home Users Community