Malware Message Pop-Up

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  • Problem
  • Updated 1 month ago
  • Solved
I received this pop-up a few days ago.  There are typos in it and poor grammar which makes me think it's malware.  However, a full scan with Trend did not find anything.....hmmmmm.


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avalon84

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Posted 1 month ago

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TM_Kim, Employee

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Hi avalon84,

The error message that you have encountered is a Technical Support Scam which is trying to deceive you by contacting the number indicated on the page. 

For now, kindly clear your browsing history. 

If you have other information like; what was the last website you have visited before you received the error message. We could use that to further investigate this case. I have reported this on our dedicated team who's handling this case. 


For more information, here is a link about Suspected Technical Support Scam.


Thank you and hope this helps.

- Kim
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avalon84

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Thank you for the update.  I do not remember what website I was visiting when it popped-up, but will pay attention the next time it happens.  Thanks again.

Paul
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TM_Ann, Official Rep

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Thank you for the response avalon84. In case it happens again, please take note of the last website that you visited or any information that you have and notify us immediately. 

Let us know if you need anything else. 
- Ann

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