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  • Problem
  • Updated 3 weeks ago

My PC has a virus

I found him under groups or username

This name ( TrustedInstaller) has been installed over the virus itself

How can I remove this virus with Trend Micro?
Photo of muigg


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Posted 3 weeks ago

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Photo of TM_X

TM_X, Official Rep

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Hi muigg,

TrustedInstaller.exe is a Windows service that enables installation and modification of Windows updates. Before we proceed any further, we need to verify if this really is an infection. Can you please open your Task Manager and send us a screenshot of it showing the TrustedInstaller.exe in Processes? After which, please right click the process itself and click Open File Location. Take a screenshot of the whole screen and send it to us as well.