mail.ru etc

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  • Question
  • Updated 11 months ago
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I have Trend Micro Maximum Security Version:11.1.1045 (Component versions) installed. I seem to be infected with something called windowsguard, probably preceded by http://mail.ru/cnt/-l 0445?gp=8n 0: What can I do to get rid of them?
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phall01

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Posted 11 months ago

  • 1
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TM_Ian, Employee

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Hi @phall01 and welcome to our community!

Thank you for posting your concern here. We regret to here your malware issue on your PC.

Just to verify, where do you see this windowsguard malware? Is there an unwanted pop-up that appears on your screen or on your browser? Are you being redirected to a different website when you open your browser?

Kindly give us more details of the behavior of the malware. In the meantime, you may visit the following links below for the steps on removing this malware.
If you wish to have a remote assistance, we actually have a remote Virus Removal Service that you may purchase from our online store. To know more about our Premium Services, you may visit this link:

Trend Micro Premium Services

We'll be waiting for your updates and we hope this helps.

Thank you and have a great day!

Trend Micro Home Users Community
(Edited)