Lost Microvault

  • 1
  • Question
  • Updated 2 years ago
In my original version of Trend I had a Trend microvault which I kept on the desktop. Since I have updated this microvault has disappeared along with the large number of passwords and other important information it contained. How do I get it back ???
Photo of rogerfsimpson

rogerfsimpson

  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_JB

TM_JB, Official Rep

  • 3,354 Points 3k badge 2x thumb
Have you checked if the Vault feature is turned on? By default, after you've upgraded your program it would be turned off which is why it is no longer on your desktop. I also checked your email address and it seems like you are currently using Internet Security instead of Maximum Security. The Internet Security program does not have the Vault feature.

You may also look at this guide:

Using the Trend Micro Vault feature of your Trend Micro Security software