Lost Computer

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Can I get information on my lost computer with Trend Micro? I have the software installed but have no access to the computer because it got lost when moving.
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sthaler1

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Posted 1 year ago

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Tom Emmelot, Champion

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Hi sthaler,

If You log in your account you can find the info.

Kind regards,
Tom
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TM_L, Official Rep

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Hi @sthaler1, sorry to hear about your lost computer...

Regarding to your question, due to personal privacy limitation, I'm afraid that Trend Micro Security does not have any feature to check the exact location of the computer with  Trend Micro Security installed, so it cannot help you to get information on your lost computer.

Trend Micro Security does have a file Vault feature that allows you to store important files there, and remotely erase files in that folder in an event like yours. However, this is probably not helpful at the moment.
Using the Trend Micro Vault feature of your Trend Micro Security

Please let us know if you have more questions.

Trend Micro Home Users Community
(Edited)