LNK_KOVTER.SM THREAT b259d.ink

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  • Problem
  • Updated 1 year ago
  • Acknowledged
Trend appears to be in a loop removing "LNK_KOVTER.SM THREAT b259d.ink" has removed over 200 times and just reappears every minute or so?  Says it is in c:\users\name\appdata\local\0f9c6\b259d.Ink.  But, I cannot see appdata folder>>>>>>>>>>
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dgoodrichjr

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Posted 1 year ago

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dgoodrichjr

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Only way I can stop is by exiting Trend.  Reboots just restarts with Trend and error above.
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Amir

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dgoodrichjr

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Thanks for the link and I am now running Housecall.  Also, downloaded and reinstalled latest Trend software to no avail, still getting same message every 10 seconds and count continues to increase.
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TM_Shella, Employee

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Dear dgoodrichjr,

Welcome to the community and thank you Amir for helping with this concern.

We are already aware of this concern and we already have a dedicated team working on this. As part of the troubleshooting steps, it may require you to delete or edit some entries on your registry to resolve this issue. We do suggest contacting our Phone support so we could assist you through this process real-time. Here are our contact information.

Premium Support Hotline Number: 1 877 275 8611 Option 2

Support Hours: 24/7

Thank you.

Trend Micro Home Users Community

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