Licence, Password

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  • Updated 2 years ago
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i use Trend MicroTM Maximum Security 2017 with five licence, but i need five licence more, can i update my contract?
I use Trend Micro for me and my family with five licence, but the password is onyl for one account.
All memebers of my family want to use the password manager, what can i do?
Andreas Schönherr
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Posted 2 years ago

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Hello avas and welcome to Trend Micro Community!

I understand that you are planning to upgrade your subscription to protect more devices and all your family members want to use the Password Manager. Let me help you with this. 

We are currently offering a package for Trend Micro Maximum Security for up to 10 devices in our online store. From there, you may renew your subscription to upgrade it to 10 devices or you may purchase a new subscription to cover your other devices. You may click here to go to our store. 

Since the Password Manager is bundled to your Maximum Security subscription, you only have one account for it. For every Trend Micro account is equivalent for a Password Manager account. 

I would suggest that if you purchase another subscription for Maximum Security, you may register it to a different email address so that you will have another account for Password Manager.Or as another option, since your family wants to use this program, you may inform them to download the program and create their own Trend Micro account. From there, they will be able to use the trial version of the Password Manager but it will only be limited to save 5 passwords.

I hope I was able to answer your questions. 

Thank you and have a great day!

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