Latest windows 10 update knocked out Maximum security

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  • Problem
  • Updated 1 year ago
  • Acknowledged
Latest windows 10 update knocked out Maximum security. kept telling me the software provider (trends micro) was not trusted, and no matter how many times I selected "allow" it stopped the virus protection and told me again and again your not trusted.

Trying to re-install Maximum security I get (Error Code #1603, 3002, 0xe01a000c) every time.

I have run root kit tool
I have run the uninstaller
I have run a virus scan from boot disk
I have uninstalled Chrome
I have repaired windows updates

All of this as Administrator.

it still wont install.
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lord_lethris

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Posted 2 years ago

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TM_L, Official Rep

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Thanks for informing this issue. We understand that although you performed the above steps, your problem still persists. I'm afraid that the issue you're encountering is too complicated to resolve here, so we've passed this issue to our support center, along with our conversation history here. Our support engineer will contact you to assist you as soon as possible. Thanks.

Trend Micro Home Users Community
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jim

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I am having the same problem. Please contact me and help.
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TM_L, Official Rep

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Thank you for contacting here. Regarding this issue, here's an online help page that addresses the error message. If you haven't tried the solution yet, please give it a try:
"Installation Incomplete... Error code: #1603, 3002, 0xe01a000c" appears when installing Trend Micro Security Software

Please let us know if the solution works for you. Thanks!

Trend Micro Home Users Community
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Stacey Bentz

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I'm getting this error, too.  The "solution" tells me to go to the intel site to see if my processor is there. My processor is AMD!
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TM_JustineM, Employee

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