Latest Update removed Trend Micro Maximum Security

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  • Updated 3 years ago
  • Answered
My Trend Micro Maximum Security update this morning 11/7/16 and said to restart - I restarted. It again said restart did so. Now the Trend Micro is gone not in tray and only shows it added a Tool Trouble Shooting Tool - it wants a token to work. Now I am unprotected Help
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Posted 3 years ago

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TM_L, Official Rep

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Hi @busterpurple, we totally understand your concerns.

Please access the link below and check if you can perform an Update and a Quick Scan with your Maximum Security:
Checking if you have properly installed Trend Micro Security

After checking, if there's no Trend Micro Security installed on your computer, here's an online help doc to help you reinstall the latest version of Trend Micro Security:
Reinstalling the latest version of Trend Micro Security program

Please try and let us know if this resolves your issue. If not, could you provide detailed descriptions or screenshots of the issue you're encountering? Once we understand more background, we'll be able to better assist you and recommend solutions. Thanks.

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