Lately Trend Micro Max Security has been constantly requesting to be updated

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  • Updated 3 months ago
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This conversation has been merged. Please reference the main conversation: [Latest Update] "Restart Required" and "Connect to the Internet" message appears on your Trend Micro Security software

Win10 build 17134. HP laptop. Trend Max Security ver 12.0.1226..... I have a 3 seat license. I have had to reload ALL of them. I was getting "unable to connect to the internet" when I actually was.... Several days later.....Now I am getting constant messages requesting me to "restart your computer to finish installing the program update". This happens 3 times an hour. I have used Trend Micro for over a decade with no problems until this year.....  Jon Pulicicchio, jondix@comcast.net   360.581.5811
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Barbeerian

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Posted 3 months ago

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woodartisan55, Champion

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Hi Barbeerian. I'm a long-time T.M. user her and not a tech, but it sounds as though you need to do a reinstall of the product. I had to do this myself recently to solve issues of the same nature. Good luck!

https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/1118018.aspx?vwd...

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