keep up the good work!

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  • Updated 1 month ago
I just received a robo call pretending to be from TrendMicro, telling me I am about to be charged for service renewal, and asking me to push 1 to cancel my service.  Obviously a fake call.  Sounds like TrendMicro is so successful that competitors are resorting to such underhanded means to compete.  Or maybe a hacker trying to remove protect so they can break in?  Anyway, keep up the good work!

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am

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Posted 1 month ago

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TM_Reine, Employee

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Hi am,

Welcome to the Trend Micro Home Users Community!

Thank you for your ongoing support and for your feedback. The call you experienced sounds like a typical case of tech support scam that are prevalent nowadays. We had released an advisory regarding these cases. 

[TM Advisory] Technical Support Scams posing as Trend Micro Support

Our legal team is also working on taking down these websites and hotlines any information that you have would be helpful, with that may I please have the following information?

  1. Name of the scammer:
  2. Number used by scammer:
  3. Any Trend Micro related activity you did recently: ( e.g. Renew/new purchase of TM, download TM installer...)
If you have further concerns don't hesitate to contact us.

- Reine
(Edited)