Just sat up my new phone. Somehow selecting options I set my background black. I can't find setting to turn it off

  • 1
  • Problem
  • Updated 4 months ago
  • In Progress
Phone settings, new phone
Photo of jatx5

jatx5

  • 70 Points

Posted 4 months ago

  • 1
Photo of TM_Kaye

TM_Kaye

  • 3,274 Points 3k badge 2x thumb
Hi jatx5

I'm sorry to hear that you are having some problems in setting up your new phone. 

Kindly provide to us more details of the issue you are experiencing. You may answer the questions below:

  1. What is the model of your new phone its operating system? 
  2. On what part did you encounter this?
  3. What do you mean by setting your background black? Is it for the wallpaper?
If possible, you may include the screenshot of your issue so we can assist you further. 

All the best,
Kaye