Just sat up my new phone. Somehow selecting options I set my background black. I can't find setting to turn it off

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  • Updated 2 weeks ago
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Phone settings, new phone
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Posted 2 weeks ago

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TM_Kaye, Employee

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Hi jatx5

I'm sorry to hear that you are having some problems in setting up your new phone. 

Kindly provide to us more details of the issue you are experiencing. You may answer the questions below:

  1. What is the model of your new phone its operating system? 
  2. On what part did you encounter this?
  3. What do you mean by setting your background black? Is it for the wallpaper?
If possible, you may include the screenshot of your issue so we can assist you further. 

All the best,