Just downloaded

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I bought my first Mac. Its a Mac book Pro 2016 and installed the Trend Micro. I get the following error message:You can’t open the application “TrendMicro_MAX_11.0_US-en_Downloader.exe” because Microsoft Windows applications are not supported on macOS.You can’t open the application “TrendMicro_MAX_11.0_US-en_Downloader.exe” because Microsoft Windows applications are not supported on macOS.
Photo of vanvetsprayer

vanvetsprayer

  • 70 Points

Posted 1 year ago

  • 1
Photo of Jhja

Jhja

  • 2,658 Points 2k badge 2x thumb
You got a Windows version, here is the Mac version.
http://www.trendmicro.co.uk/products/antivirus-for-mac/index.html
(Edited)
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Hi @Jhja, thanks for the reply!

Hi @vanvetsprayer, welcome to Trend Micro Community! 

For your question, please be informed that Trend Micro Maximum Security is compatible with Windows, Mac OS, Android and iOS devices as well. However, we have a specific installer for different devices. If you are using Mac, please refer to the link below:
Installing Antivirus for Mac 2017

Please try and let us know if this resolves your issue. 

Trend Micro Home Users Community