It seem that my computer is constantly running trend and slowing things down!

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  • Question
  • Updated 2 years ago
How can I stop trend from running most of the day?
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gjones6

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Posted 2 years ago

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Tom Emmelot, Champion

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Hi  jones,

Putting off TM is not a good idea, it is for you safety.
So if you Start  MS Task Manager ( Right click Taskbar/ Task Manager )
Can you see the program that is consuming your cpu ?
What TM version, OS version?
Here from you.

Kind regards,
Tom
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TM_L, Official Rep

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Hi Tom, we appreciate your help!

Hi @gjones6, thanks for trying our new Community! 

Regarding your situation, let's isolate to make sure the slow down issue is not due to Trend Micro Security. Please check if this message is displayed after you temporarily disable Trend Micro Security. We have a support document that explains how to do this:
Disabling or enabling your Trend Micro Security software

Don't forget to enable your Trend Micro Security after the confirmation.

If the problem solved after you temporarily disable Trend Micro Security, as Tom mentioned,  could you please provide the following info so we can assist you further:
- basic PC info (Windows 10, Mac OS...etc)
- the version of Trend Micro Security
- actions are taken before the detection appears
- which programs or actions are slowing down by Trend Micro Security
- error message if there are any
- a detailed description of your situation

More information can help us assist you better! Thank you.

Trend Micro Home Users Community

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