Is the message I got to add something because I was using Google Chrome legitimate?

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  • Updated 3 years ago
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Posted 3 years ago

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Thanks for asking here! You might be referring to the Trend Micro Toolbar asking to be enabled on your Chrome browser. Trend Micro Toolbar provides additional security when you do searches online. This allows you to check whether a link or website is either Safe, Suspicious or Dangerous before you access it.

If you missed to enable it, please follow the instructions on link to manually enable Trend Micro Toolbar:
Enabling the Trend Micro Toolbar in Google Chrome

If the solution is not related to your problem, please provide a screenshot of the message.

Also, thank you for being a subscriber of our premium support service! Premium Service Plan gives you 24x7 priority access to a Trend Micro support specialist. You can optionally call the Premium Service hotline directly to speak to someone live, who is also equipped with advanced tools to quickly diagnose and resolve your issues. 

Please find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

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