Is "" harmful ?

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
Since a recent TrendMicro upgrade on my desktop the following site/program wants to launch: \\
What is it ? Is it harmful ?
Do I need it ? How do I erase it or stop it ?

Can somebody advise me please.
Thanks you
Photo of mwkuster


  • 70 Points
  • worried

Posted 3 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,780 Points 10k badge 2x thumb
Thanks for contacting here! For your question, while this is showing up as "Safe" in Trend Micro Site Safety Center, we suspect your issue could be due to background internet traffic from programs that you've installed unknowingly. These programs, commonly called potentially unwanted applications (PUA), are typically bundled with other freeware, and installed as an option most people do not uncheck during installation. Please try the following online solution doc to check and remove any PUAs on your computer first:
Uninstalling Potentially Unwanted Application (PUA)

After uninstalling PUA, please refer to the support doc below to resetting your browser:

Resetting your web browser for performance and website redirection issues

Please let us know if this doc matches your situation and resolves your issue. If not, please reply and we'll help you further. Thanks!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.