Invouluntary restart

  • 1
  • Problem
  • Updated 3 weeks ago
  • In Progress
At random times your product restarts in the middle of doing stuff. Usually I get the "Starting your protection" when I reboot.
Now I get it at random times.
Widows 7, Current Trend Max security
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thebooshkis

  • 70 Points

Posted 3 weeks ago

  • 1
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TM_Onini, Employee

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Hi thebooshkis and welcome to the community!

The reason why you are getting the "Starting your Protection" message, possibly because your program needs an update.

To resolve this issue, kindly check if you can open the main console of Trend Micro Security on your computer and check for the latest update. 

You can also check the link below on how you can resolve your concern:

“Starting your protection” appears from the Trend Micro program

Also, your subscription is entitled for a 24x7 Phone Support. 
You may call our toll-free hotline by choosing the Premium Support Number on the link below for a faster resolution regarding this matter:

Contact Trend Micro Technical Support

I hope this helps. Let me know how it goes. :)

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